FAQ

FREQUENTLY ASKED QUESTIONS

Why do you prefer Sherwin Williams and Miller paint?

Over the last 30 years we have had an exceptional experience with the Sherwin Williams and Miller Paint brands. For Oregon in particular, we believe their paint is an ideal exterior paint choice. Sherwin Williams and Miller Paint have a Limited Lifetime Warranty on their paint.

What form of payment do you accept?

We accept many forms of payment including: cash, check, Venmo, or credit card through Angi Pay with no fee added.  We can accept major credit cards outside of Angi Pay, however we do have to add an additional 3.5% fee.

Do you serve all of the Greater Portland area?

Our primary customer base is west of the Willamette River, but we do work all over the metro Portland area. On occasion we do work for clients who own second homes at the coast or in Central Oregon.

How do I know if my home has dry rot?
If you have questions or concerns about dry rot, please ask well before painting is set to begin. We can make any necessary inspections and repairs in advance of painting.
What do I do to get my home ready for painting?

We will power wash your home ahead of painting. You don’t need to be home for this, but all windows must be closed and an outside water source available. You can move items like furniture and potted plants away from the perimeter of your home. There is no need to remove or take down exterior fixtures or house numbers. Our crew will either cover or remove these items as necessary.

How long does it take to get on the painting schedule?
It depends on what time of year it is. If you call for an estimate in January, February or March you will probably be near the front of the spring painting schedule. If you wait until summer, your home will likely be scheduled in late summer or early fall. It pays to plan ahead!
What other services do you offer?

Any type of repairs that would need to be completed ahead of painting (like siding or trim), plus other work such as:

Painting out-buildings such as sheds or shops

Painting / Staining shutters, pergola, railings

New exterior windows and doors

Replacing exterior siding and trim

See remodel page for a full list of these our Remodel Services

Will you be at my house to paint or prep if it’s raining?
We may do limited prep work in light rain, but we do not paint in the rain or extreme heat.
Will my front door also be painted?

Painting the exterior of your front door is included in the paint job. However, staining a door is usually extra as this process takes much longer.

Are you insured?

Yes! Licensed, Bonded and Insured. CCB# 111284.

How long have you been in business?

Jackson Painting was founded in 1992 in Tigard, Oregon.

What do you do if my current paint is peeling?
We will scrape and prime all necessary areas. There may be an additional cost depending on the extent of the peeling.
Will my house need a primer if I am changing colors?
Generally, primer is only needed to cover bare wood that has never been painted.
Can I match Sherwin Williams and Miller Paint to my existing colors?
Yes, but this is not an exact science and may not yield an exact match. In some cases, Sherwin Williams and Miller Paint have colors pre-matched to the standard colors of other manufacturers
I have an HOA. What do I need to do?
Contact your HOA right away to learn their process, submission requirements and timeframe for approval. In some cases, all colors on the home need approval. Once this is obtained, you can forward your color selections to us.
I need help with color selection. What should I do?

We have a professional color consultant available to assist you. Please inquire for her name and rates. The Sherwin Williams and MIller Paint website also offers many tools for color selection: https://www.sherwin-williams.com/visualizer/

Who will be painting my house?

It’s important to know that our painters are professionals that have worked for Jackson Painting for many years, some more than 20 years.